OUR SERVICES
Away Support Service
Problems in server or network systems or technical support for these systems is provided over the Internet, via remote access.
On-Site Support Service
On-site support is provided to customers’ problems. By resolving the problem, the request is fulfilled.
Periodic Maintenance Service
Customers with periodic maintenance services are provided with general maintenance services for the products covered by the contract, in accordance with the contract. During periodic maintenance, the devices are checked, any malfunctions are eliminated and their physical connections are checked. In this way, situations that may cause malfunctions are prevented and business continuity is ensured with the protection of performance.
Spare Device Availability Service
In case of a malfunction in customers who have spare device service, a replacement device is made without disrupting the customer’s current business. The device provided under this service is installed and commissioned on site.
Support Specialist Service
Support specialists are appointed by our company to the customers who have support specialist service. These specialists are always with our customers and respond to problems first. If the solution of the problems is possible, the problem is solved, if not, the solution is achieved by ensuring the necessary coordination with our company.
Desktop Server Maintenance Services
Large and medium-sized firms in Turkey’s industry leading enterprise systems for military and civilian government organizations of critical business processes they manage their computing systems in the distributed structure repair and maintenance center, we offer support and consulting services.
Technical Support Services
The basic philosophy of Technical Services is to provide the fastest, most reliable, most accurate service, the most economical way to its customers, and we closely follow the development of services, the provision of service diversity and the constantly changing and developing technology. Each of our service points is equipped with all necessary equipment and spare parts, and our technical staff, who are experts in their fields, continue to work successfully at these service points.
Computer and Hardware Sales
We also provide services with computer and hardware sales.